A year ago All Pro installed my new HVAC unit. I was impressed with the suggestions they made, the strong work ethic and the finished product. So now a year later when its 100+ outside I was having a problem with the unit shutting off before the house was cooled down. I called for service and even though they were working on another job, they came to my house at 8:30 pm and fixed the problem. They also explained what was causing the problem (the outside compressor grill was clogged and needed cleaning) and advised me as to how often I should be cleaning it in the future. Oh, and…. no charge! Thanks.